1. Scope
This Privacy and Personal Data Protection Policy governs the collection, use, retention, and processing of personal data through the myCRM for Insurance website, owned by myPartner – Consultoria Informática S.A.
By browsing this website, submitting forms, downloading content, requesting demonstrations, or contacting our team, users acknowledge and accept the terms of this policy.
2. Data Controller
The data controller responsible for the processing of personal data is:
myPartner – Consultoria Informática S.A.
Travessa Helena Vieira da Silva, nº 259, 1.6
4450-573 Matosinhos, Portugal
VAT Number: 512084530
Email: mymarketing@mypartner.pt
3. Personal Data Collected
The following categories of personal data may be collected:
-Full name;
-Company name;
-Job title;
-Email address;
-Telephone number;
-Country;
-Information submitted through contact forms, demo requests, or content downloads;
-Technical and browsing data collected through cookies and analytics tools.
4. Purpose of Data Processing
Personal data may be processed for the following purposes:
-Responding to contact requests;
-Scheduling myCRM for Insurance product demonstrations;
-Providing requested information and materials;
-Delivering technical content, articles, ebooks, or webinar registrations;
-Conducting marketing and communication activities, subject to prior consent where required;
-Improving website performance and user experience;
-Complying with legal and regulatory obligations.
5. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
-Consent of the data subject;
-Performance of pre-contractual measures requested by the data subject;
-Legitimate interest of myPartner in promoting its products and services;
-Compliance with legal obligations.
6. Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected.
For marketing communications, personal data may be retained for up to five (5) years after the last interaction, unless the data subject withdraws consent or requests deletion.
7. Data Sharing
myPartner does not sell or disclose personal data to third parties.
However, personal data may be shared with:
-Companies within the myPartner group;
-Technology, hosting, and infrastructure providers;
-Marketing automation and analytics service providers;
-Competent public authorities when legally required.
All processors and service providers are required to comply with the General Data Protection Regulation (GDPR) and applicable data protection laws.
8. Data Security
myPartner implements appropriate technical and organisational measures to protect personal data against:
-Unauthorised access;
-Improper alteration;
-Disclosure;
-Loss;
-Accidental or unlawful destruction.
Access to personal data is restricted to authorised employees and service providers who require such access to perform their duties.
9. Data Subject Rights
In accordance with applicable legislation, data subjects have the right to:
-Access their personal data;
-Rectify inaccurate or incomplete data;
-Request erasure of personal data;
-Restrict processing;
-Object to processing;
-Request data portability;
-Withdraw consent at any time.
Requests related to these rights may be submitted to:
mymarketing@mypartner.pt
10. Marketing Communications
Newsletters, event invitations, promotional campaigns, and other marketing communications will only be sent where consent has been provided or where otherwise permitted by applicable law.
Consent may be withdrawn at any time by clicking the unsubscribe link included in communications or by contacting:
mymarketing@mypartner.pt
11. Automated Decision-Making and Profiling
myPartner does not make decisions based solely on automated processing that produce legal effects or similarly significant effects on individuals.
Personal data is not used for automated individual profiling purposes.
12. Supervisory Authority
If you believe that your personal data is being processed in a manner that does not comply with applicable data protection legislation, you have the right to lodge a complaint with:
Portuguese Data Protection Authority (CNPD)
Rua de São Bento, nº 148, 3rd Floor
1200-821 Lisbon, Portugal
Website: CNPD
13. Changes to this Privacy Policy
myPartner reserves the right to amend or update this Privacy Policy at any time.
Any changes will be published on this page and will become effective upon publication.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on a user's device that help improve website functionality, remember preferences, and provide statistical information about website usage.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of the website and the delivery of its services.
Analytics Cookies
These cookies help us understand how visitors interact with the website, allowing us to improve performance and user experience.
Examples include:
-Google Analytics 4
-Microsoft Clarity
Marketing Cookies
These cookies help measure marketing campaign effectiveness and deliver more relevant content and advertising.
Examples include:
-LinkedIn Insight Tag
-Google Ads
-OpenAI Ads Pixel
-Microsoft Advertising
Managing Cookies
Users may manage or disable cookies through their browser settings.
Please note that disabling certain cookies may affect the functionality and user experience of the website.
For more information about cookies, please refer to Microsoft's guidance: Microsoft Cookie Information
Contact Information
For any questions relating to privacy, personal data protection, or the exercise of your rights, please contact:
myPartner – Consultoria Informática S.A.
Email: mymarketing@mypartner.pt
Effective Date: October 2026